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Have questions or need assistance? Our team is here to help you with any inquiries about our services.
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WineroResponse Time
We typically respond within 24 hours
Quick Support
For faster service, please include the following details in your message:
- •Your full name and email
- •Booking reference (if applicable)
- •Description of your inquiry or issue
- •Any relevant screenshots or details
Frequently Asked Questions
How do I book a court?
You can book a court by navigating to the Arenas page, selecting your preferred venue, and choosing an available time slot. Follow the booking flow to confirm your reservation.
Can I cancel my booking?
Yes, bookings can be cancelled up to 24 hours before the start time for a full refund. To cancel, go to your profile and find the booking in your upcoming reservations.
How do I book a coach?
Visit our Coaches page, browse available coaches, select one that matches your needs, and follow the booking process to schedule a session.
Do I need to create an account to book?
While you can book as a guest, we recommend creating an account for a better experience. This allows you to manage bookings, receive confirmations via email, and access your history from any device.
What payment methods do you accept?
We accept major credit/debit cards and online payment methods. Payment details are securely processed at the time of booking.
I'm a venue owner. How can I list my arena?
If you're interested in listing your venue on Winero, please contact us directly at info@winero.lt for partnership opportunities.
How can I become a coach on Winero?
To become a coach on our platform:
- Create a user account and log in
- Navigate to your Profile page
- Look for the "Coach Profile" section
- Click on "Create Coach Profile" and complete the form
- Add your coaching details, experience, pricing, and availability
- Submit your profile for review
Once approved, your coach profile will be visible to users looking to book coaching sessions. You'll be able to manage your availability and bookings through your profile dashboard.